Conditions of use

In using this website you are deemed to have read and agreed to the following terms and conditions of TitanDSB:

The following terminology applies to these Terms and Conditions, Privacy notice and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting Titan Designs Sdn Bhd’s terms and conditions. "The Company", “TitanDSB”, “Ourselves”, “We” and "Us", refers to TitanDSB. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of online purchase of our items in respect to provision of the Company’s stated services/products, in accordance with and subject to, the prevailing Malaysian Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Account Login Information

Lost or forgotten passwords cannot be given over the telephone. Requests for passwords will be emailed to the address used at the time of registration. Most information may be updated by logging in to your account or changed at the time an order is placed.

Disclaimer Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by the Malaysian law, this Company:

1. Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and

2. Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. None of your statutory rights as a consumer are affected.

Payment

Payment methods in our website is managed by iPay88 & PayPal which offers payment through all major Credit Cards are accepted.

All prices referenced on the TitanDSB site are listed in Malaysian Ringgit. All orders will have shipping charges and sales tax/GST added where applicable. Our standard terms of payment are Full Payment upon order.

If you have questions about our payment terms or need to make other arrangements, please contact us by phone at (+60)3.51222918 between 8:00 a.m. - 6:00 pm (UTC +8:00), Monday through Friday, or via the online contact form.

Indemnity

User agrees to indemnify, defend, and hold harmless TitanDSB, its officers, directors, employees, agents, and any third party information suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation by the USER of the foregoing terms and conditions.

Electronic Communications

When you visit the Traveloc online store or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright protection

All content included on this site, such as text, graphics, logos, button icons, images, video clips, digital downloads, data compilations, and software, is the property of TitanDSB or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of TitanDSB, with copyright authorship for this collection by TitanDSB, and protected by international copyright laws.

Trademarks

TitanDSB trademarks and trade dress may not be used in connection with any product or service that is not TitanDSB, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits TitanDSB. All other trademarks not owned by TitanDSB or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by TitanDSB or its subsidiaries.

User responsibility

Users of the TitanDSB Web site (the "USER") assume all responsibility for use of the TitanDSB Web site. The USER waives all claims against TitanDSB, its officers, directors, employees, information suppliers and programmers that may arise from the utilization of the TitanDSB Web site.

User's information submissions

Any information submitted by the User while using the TitanDSB Web site becomes the property of TitanDSB. By submitting information to TitanDSB, the USER implicitly grants TitanDSB the authority and right to use that content in any way, including, but not limited to, the marketing and purchasing of TitanDSB products and services.

Applicable Law

User agrees that any dispute or controversy regarding this Web Site User Agreement shall be governed, interpreted and construed by Malaysia law and any dispute or controversy hereunder shall be prosecuted exclusively in courts located in Malaysia.

Risk of Loss

All items purchased from TitanDSB are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site.

Delivery Time

Most customized products will be delivered between 2 to 4 weeks from the date the order is confirmed and full payment is received. TitanDSB offers POSLAJU program for the delivery of all products.

Should the item(s) ordered is not received after 4 weeks, please contact TitanDSB at +(65)81788822 during office hours or email to inquiry@titandsb.com.

Cancellation and Return Policy

TitanDSB reserves the right to decline any cancellations upon orders confirmed and payment received. Please take note that a levy charge of RM50.00 will be imposed for each cancellation should it be accepted by the TitanDSB to cover administrative and incidental expenses incurred during the cancellation.

Due to the nature of our products, all items cannot be returned upon order confirmed and payment received. This policy is in place to ensure the integrity of all products shipped out from our facility. TitanDSB will only accept returned items in the event of manufacturing defects. Items that are unopened and need to be returned require a Return Authorization Number (RAN). To request an RAN, please contact us at +(60)3.51222918 during office hours between 9:00am – 5:00pm (UTC +8:00), Monday to Friday or fill up the form to request for RAN and email to us at inquiry@titandsb.com prior to returning any product(s). Be sure to include your order number, account number and the item number(s) you want to return in the Message section.

Returns items are subject to a levy charge of RM50.00 per item returned to cover administrative and incidental expenses arising from the item returned. The client is responsible for returning/shipping the item(s) back to TitanDSB. Original shipping charges are not refundable. Refunds will be issued only to the same credit card used or to the same bank account used at the time of purchase. Refunds will be effected within 7 working days upon receipt of the return item.

Should you have any queries, please contact TitanDSB at +(60)17-888 6986 during office hours between 9:00 a.m. - 5:00 pm (UTC +8:00), Monday to Friday or email to inquiry@titandsb.com.

General

TitanDSB and its associates attempt to be as accurate as possible. However, TitanDSB does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by TitanDSB itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY TITANDSB ON AN "AS IS" AND "AS AVAILABLE" BASIS. TITANDSB MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TITANDSB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TITANDSB DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM TITANDSB ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TITANDSB WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Your Question

If you have questions regarding our Terms and Conditions can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: inquiry@titandsb.com .